SMSEagle NXS-9700 4G

$1,191.75

Reference: SMSEagleNXS97004GREV4

NXS-9700 4G is a base series that can send/receive SMS with throughput of max. 30 SMS/min. Ideal choice for communication in environments where the number of messages is low to moderate. The device can be connected in a device failover cluster for highest reliability and availability.

Warranty & Support

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SMSEagle is a professional hardware SMS gateway for sending and receiving SMS messages in an automated manner. The device is designed with focus on reliability and stability. It has a Linux on-board, modern responsive web-interface, database backend, and built-in 4G modem with watchdog mechanism. The device is equipped with external LTE antenna – important especially in poor signal reception conditions (eg. Server rooms). SMSEagle has a built-in SQL database for secure storage of messages. Built-in SNMP agent allows to constantly monitor performance of the SMSEagle. The device has a range of built-in plugins that enable additional functionalities and easy to use API for integration with external applications.

Product features:

Sending & Receiving SMS (managing messages with Inbox, Outbox, Sent Items)
Sending & Receiving MMS messages
Sending to single users or groups of users
Sending SMS at specified date and time (SMS scheduling)
Limit sending to specified hours (for example between 08:00-18:00)
Smartphone-like conversation mode (messages are nicely grouped by phone number). You can easily track history of what you send and receive to each user
Support of different message types (normal SMS/multipart SMS/flash SMS//MMS/binary SMS/USSD-code/WAP Push link)
Message templates
Phonebook (single users, groups)
Import of contacts from CSV file
Monitoring services (eg Web server, Mail server), SMS alerting and SNMP Traps
Auto-reply to incoming SMS
Email to SMS forwarding
SMS to Email forwarding
Subscriptions - allows newsletter-style subscriptions via SMS
Voice Calls (wake-up calls and text-to-speech calls) - available with VOICE add-on
Periodic SMS to send SMS messages at a desired time interval
Shift management to assign Phonebook contacts to working shifts
Forward incoming SMS to remote script (callback URL)
Blacklist feature to exclude numbers
Outlook Plugin to send SMS directly from the app
Digital input and output controlled via SMS
MQTT messaging protocol for IoT
Signal (beta) secure messaging app
SMPP protocol
Multi-Factor Authentication (MFA)
Message Escalation feature
LDAP support
Backup to FTP
Periodic folders cleanup
Automatic backup to FTP
Temperature & humidity SMS alerts
Multiuser support (each user has access to a private Inbox, Outbox, Sent Items)
Unicode support (support of national characters)
Multipart SMS message support
API for sending SMS from external applications & systems
Multilanguage (English, French, German, Polish, Spanish) web-interface
NTP client installed
SNMP agent installed
Built-in Apache2 web server
Built-in PostgreSQL database server
Built-in Postfix email server
Modern responsive interface
HTTPS support
Support for delivery reports
Watchdog mechanisms for 4G modem (automatic modem health control)
Failover support (HA cluster of 2 devices possible)
LTE Cat.4 data rates of up to 150 Mbps download and 50 Mbps upload (can be disabled/enabled)
Support of external temperature sensors
Redundant power supply (via power adapter and PoE+)

SMSEagle package includes:

SMSEagle hardware SMS gateway
Omnidirectional 2dBi UMTS/LTE antenna (with 3m cable)
AC/DC Adapter (input voltage: 100-240V)
Quick-start guide
24-month warranty (optional warranty extension available)
Access to free software upgrades within warranty period

Reference SMSEagleNXS97004GREV4

Data sheet

CPU: ARM A72 1.5GHz (quad core)
Internal Storage: 16GB eMMC storage
RAM: 2GB LPDDR4
Wavebands/RF Bands: 4G RF Bands: • LTE-FDD: B1, B2, B3, B4, B5, B7, B8, B12, B13, B18, B19, B20, B25, B26, B28 • LTE-TDD: B38, B39, B40, B41 • WCDMA: B1, B2, B4, B5, B6, B8, B19 • Optional GSM: B2, B3, B5, B8
Modem Type: 4G
Region: Global
Num. of modems: 1
Throughput (maximum): 30 SMS/min Sending/Receiving
SIM Card Standard: mini
Antenna: Omnidirectional 2dBi antenna with magnetic foot
Antenna Connector: SMA
Network Interface: Ethernet 10/100/1000 TX
Other Interfaces: 1x HDMI, 2x USB, 4xDI, 4x DO, 1x 1 Wire
Power supply: AC/DC Adapter: Voltage ranges: 100–240 V AC, Frequency: 50–60Hz, Alternative: PoE+
Casing: ABS, DIN rail installation (rack mount possible via DIN-rack adapter)
Dimensions: (width x depth x height) 35 x 120 x 101 mm
Linux Kernel: 6.1x
Device Failover: (HA-cluster compatibility): Yes
Modem Failover: No
Multi-Modem Strategy: No
Modem Fallback: 4G / 3G / (optional) 2G
Certifications: CE, FCC, ISED, RoHS, UKCA, PTCRB, TDRA, RCM, GCF (for RF-module). Operator approvals: AT&T, Verizon

Specific References

Download

NXS-9700-4G Rev 4 Datasheet RE

Download (145.25k)

NXS-9700 Users Manual 6.0

Download (5.19M)

Warranty & Support Services

Each SMSEagle device comes with a warranty & support service that guarantees our users quality services and peace of mind. SMSEagle clients have the flexibility to choose from various levels of service depending on their needs and usage scenario.

Standard Warranty & Support
Included in the device price, Standard Warranty & Support service offers 2-Year hardware warranty coverage, access to support resources and software updates during the service period. Get immediate help whenever you need it.

With the SMSEagle standard 2-year warranty & support, you can trust in the reliability and durability of the SMSEagle device. We stand behind our products, we are also committed to providing you with the highest level of customer support. The Standard Warranty & Support grants you access to hardware warranty, support services, and software upgrades for your device. It allows you to stay up-to-date with new features and security releases, and get immediate help whenever you need it.

Extended Warranty & Support
The service offers additional period of coverage with total 3- or 5-Years of hardware warranty, technical support and access to software updates within the service period. Available for purchase only when buying the device.

Invest in the Extended Warranty to safeguard your smooth operation, maximize your device’s lifespan, and experience the unwavering support. With this extended warranty, you gain access to exceptional support services and software upgrades for 3 to 5 years, ensuring that your device remains optimized, secure, and equipped with the latest features.

Extended Warranty PLUS
This warranty plan is ideal for any customer who wants to minimize the time their system is not operational. The service offers 5-Year Warranty & Support plus advanced replacement service of faulty hardware within 48 business hours.

Extended Warranty Plus Service Coverage:

If the SMSEagle device fails during the Extended Warranty Plus service period, a replacement unit that is identical or equivalent will be shipped to the customer.
We cover the cost of shipping both ways during the 2-way delivery process.
The service is currently offered in the EU countries only
2x faster support response times (SLA) for immediate resolution of incidents

Benefits of the Extended Warranty Plus Service include:

A hassle-free replacement process of faulty unit with minimum questions asked
Fast and free shipping, with prepaid 2-way shipping
Rapid processing, as the replacement unit will be shipped within 48 business hours
Free remote troubleshooting assistance
Premium SLA levels

Post Warranty Care Packs (1,2,3-Year)
The service provides access to support services as well as software upgrades for your device after warranty period. It allows you to stay up-to-date with new features and security releases, and get immediate help whenever you need it.

Gain access to our expert technical support team, ready to assist you whenever you need immediate help or guidance. Whether you require troubleshooting assistance or expert advice, our team is dedicated to ensuring that your SMSEagle device runs smoothly, allowing you to maintain uninterrupted business operations. Additionally, receive regular software upgrades that keep your device at the forefront of technological advancements, maximizing its performance and enhancing its security.

Find out more about the possible warranty & support levels.