TheHive SMS & voice call notifications – integration manual

Here we describe how to setup TheHive with SMSEagle for SMS notifications. The configuration is fast & easy – it should take you about 5 min to have it up and running.

SMSEagle is an offline hardware SMS gateway. Therefore no external connection to 3rd party system is required. All notifications are generated on-premise and sent directly to a cellular network. This solution can be used in secure installations without Internet access.

SMSEagle Setup

This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.

Enable Email To SMS plugin in web-GUI > menu Emails > Email to SMS > Settings tab.
Create a forwarding rule in the Rules tab. You can forward all emails to SMS or emails from specific domains.
Check Active checkbox

TheHive Setup

Go to Organization → Notifications → Add new → EmailerToAddr

Template: your desired email body

Subject: SMSEagle Notification
From: Your configured email address
To: PHONE_NUMBER@IP.ADDRESS.OF.SMSEAGLE

Replace PHONE_NUMBER with actual recipient number (for example: 123456789@192.168.1.101), which is the exact format required by Email2SMS feature.

Alternatively you may send notifications to a group of recipients. Define a public group in SMSEagle Phonebook and in TheHive configuration use the email recipient: GROUP_NAME@IP.ADDRESS.OF.SMSEAGLE (replace GROUP_NAME with your actual group)

That’s it!

Wake-up Calls & Text-to-speech Calls (optional)

SMSEagle device can be equipped with an additional voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:

in SMSEagle webGUI > menu Emails > Email to SMS edit the forwarding rule you created earlier
in the parameter “Call after sending SMS” choose a desired value:
- Yes – ring only: SMS will be followed with a wake-up (ring only) call
- Yes – text to speech: SMS will be followed with a simple text-to-speech voice call (English language only)
- Yes – text to speech (advanced): SMS will be followed with a text-to-speech voice call (better quality & multiple language support)

Notice: Wake-up Calls and Text-to-Speech Calls are only available to users who have purchased the VOICE add-on for their SMSEagle device.

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SMS Gateway?

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