Schneider StruxureWare SMS & voice call alarms – integration manual

Here we describe how to use SMSEagle for Schneider StruxureWare SMS notifications & alarms. The following manual can be used both for Automation Server and Enterprise Server.

Setup is easy and should take 5-10min to complete.

SMSEagle is an offline hardware SMS gateway. Therefore no external connection to 3rd party system is required. All notifications are generated on-premise and sent directly to a cellular network. This solution can be used in secure installations without Internet access.

SMSEagle Setup

This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.

Enable Email To SMS plugin in web-GUI > menu Emails > Email to SMS > Settings tab.
Create a forwarding rule in the Rules tab. You can forward all emails to SMS or emails from specific domains.

Schneider StruxureWare Setup

Login to StruxuWare Workstation
In “System Tree” create a folder “Notification”
Create new Email notification:

a. In the folder use the context menu to choose “New” > “Notification” > “Email Notification”

b. Open the newly created notification and under “Configuration Settings” and enter “E-mail address” in the following form:

- PHONE_NUMBER@IP_ADDRESS_OF_SMSEAGLE
  Where:
  PHONE_NUMBER is a destination phone number
  IP_ADDRESS_OF_SMSEAGLE is the IP address of your device
- For example: 123456789@192.168.0.101
- Or
- NAME_IN_PHONEBOOK@IP_ADDRESS_OF_SMSEAGLE
- Where:
- NAME_IN_PHONEBOOK is a username or group name (must be a public group) from SMSEagle’s phonebook
- IP_ADDRESS_OF_SMSEAGLE is the IP address of your device.
- For example: db-admins@192.168.0.101

Setup notification conditions

Right click on the newly created Notification, chose “Edit Notification Condition”
Pressing the plus “+” sign to add conditions for the alarm. If no condition is set all alarms will be forwarded

SMSEagle as SMTP Server (optional)

For sending e-mail messages you can use SMTP server installed on the SMSEagle device. In this scenario your email from Schneider StruxureWare will be directly sent to SMSEagle (without using any external email servers). The configuration of SMTP server in StruxureWare should be as follows:

SMTP host: IP address of your device
SMTP port: 25
Authentication: SMSEagle SMTP server doesn’t require authentication
Encryption: none

SMTP server on the SMSEagle device will accept messages addressed for it only. The other messages will be rejected.

Wake-up Calls & Text-to-speech Calls (optional)

SMSEagle device can be equipped with an additional voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:

in SMSEagle webGUI > menu Emails > Email to SMS edit the forwarding rule you created earlier
in the parameter “Call after sending SMS” choose a desired value:
- Yes – ring only: SMS will be followed with a wake-up (ring only) call
- Yes – text to speech: SMS will be followed with a simple text-to-speech voice call (English language only)
- Yes – text to speech (advanced): SMS will be followed with a text-to-speech voice call (better quality & multiple language support)

Notice: Wake-up Calls and Text-to-Speech Calls are only available to users who have purchased the VOICE add-on for their SMSEagle device.

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