APC UPS SMS & voice call alerts – integration manual
Here we describe how to setup APC UPS with SMSEagle for SMS alerts and notifications. The integration process is easy and should take 10-15 min to complete.
SMSEagle is an offline hardware SMS gateway. Therefore no external connection to 3rd party system is required. All notifications are generated on-premise and sent directly to a cellular network. This solution can be used in secure installations without Internet access.
SMSEagle Setup
- Enable Email To SMS plugin in web-GUI > menu Emails > Email to SMS > Settings tab.
- Create a forwarding rule in the Rules tab. You can forward all emails to SMS or emails from specific domains.
Enable Email2SMS plugin in SMSEagle web-gui
APC UPS Setup
1. First you need to have your SMTP server configured and running.
2. Configure SMTP server settings in APC ( Configuration > Notification > E-mail > Server) as described at screenshot:
- SMTP Server is the IP address of your SMTP server
- From Address is your desired sender email
3. (Optional) – use SMSEagle as SMTP server
- You can put the SMSEagle IP as SMTP server if you don’t have your own running in your LAN and use it for sending emails
4. Configure E-mail recipients (Configuration > Notification > E-mail > Recipients). Settings as at picture.
where :
- 123456789 is your cellphone number
- 192.168.1.100 is your SMSEagle’s IP address
5. Test if its working by going to (Configuration > Notification > E-mail > Test) and:
- a) Check sentitems / SMTP server logs if it received an email from your APC UPS
- b) At SMSEagle web-gui in menu Settings > Sysinfo > System log you should see that SMSEagle device has received the email from APC UPS.
Wake-up Calls & Text-to-speech Calls (optional)
SMSEagle device can be equipped with an additional voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:
- in SMSEagle webGUI > menu Emails > Email to SMS edit the forwarding rule you created earlier
- in the parameter “Call after sending SMS” choose a desired value:
- Yes – ring only: SMS will be followed with a wake-up (ring only) call
- Yes – text to speech: SMS will be followed with a simple text-to-speech voice call (English language only)
- Yes – text to speech (advanced): SMS will be followed with a text-to-speech voice call (better quality & multiple language support)
Notice: Wake-up Calls and Text-to-Speech Calls are only available to users who have purchased the VOICE add-on for their SMSEagle device.
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