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AKiPS SMS & voice call notifications – integration manual

Here we describe how to setup AKiPS with SMSEagle for SMS notifications. The configuration is fast & easy – it should take you about 5 min to have it up and running.

SMSEagle is an offline hardware SMS gateway. Therefore no external connection to 3rd party system is required. All notifications are generated on-premise and sent directly to a cellular network. This solution can be used in secure installations without Internet access.

SMSEagle Setup

This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.

  • Enable Email To SMS plugin in web-GUI > menu Emails > Email to SMS > Settings tab.
  • Create a forwarding rule in the Rules tab. You can forward all emails to SMS or emails from specific domains.
  • Check Active checkbox

AKiPS Setup

Configure the email server:
  1. Go to Admin > System > System Settings. Scroll to the Email Server section
  2. To change the default email address, enter it in the From Address text field.
  3. In the SMTP Server text field, type the hostname or IP address of your SMTP server.
    E.g. smtp.mydomain.com
  4. Complete the Username and Password text fields if required
  5. To test, type your email address in the Test Email text field and click Send.
  6. Click Save.
  7. Go to Admin > System > System Shutdown. Click Reboot Server to apply.
  8. Optional – you can use SMSEagle as SMTP server
Configure email alerts:
  1. Go to Admin > Alerting > Status Alerts. Specify a filter, add an email action.
  2. In the email to field type: PHONE_NUMBER@IP.ADDRESS.OF.SMSEAGLE
    (for example: 123456789@192.168.1.101), which is the exact format required by Email2SMS feature.
  3. Click Save

Wake-up Calls & Text-to-speech Calls (optional)

SMSEagle device can be equipped with an additional voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:

  • in SMSEagle webGUI > menu Emails > Email to SMS edit the forwarding rule you created earlier
  • in the parameter “Call after sending SMS” choose a desired value:
    • Yes – ring only: SMS will be followed with a wake-up (ring only) call
    • Yes – text to speech: SMS will be followed with a simple text-to-speech voice call (English language only)
    • Yes – text to speech (advanced): SMS will be followed with a text-to-speech voice call (better quality & multiple language support)

Notice: Wake-up Calls and Text-to-Speech Calls are only available to users who have purchased the VOICE add-on for their SMSEagle device.

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