Reliable SMS alerting
for Building Automation
SMSEagle offers reliable SMS alert systems that send instant messages to building managers and repair teams about urgent problems, system breakdowns, and upkeep reminders. This helps teams to tackle issues right away cutting down on outages and keeping buildings working at their best.
Works offline
Ensures timely notifications about system performance, critical alerts, and breakdowns without relying on internet connectivity. Critical messages are delivered even in offline/isolated environments.
Security
SMSEagle ensures confidentiality by keeping sensitive information on premise’s. The device works in offline environment, so messages do not go through external servers.
Redundancy
Modem failover and HA Clusters ensure continuous operation and security. Modem failover switches to a backup if the primary fails, while HA Clusters allow second device to take over seamlessly, preventing disruptions and providing reliable alerting.
Scaliblity
Easily scales to handle increased messaging volumes as your operations grow.
Lunch break integation
SMSEagle simplifies the integration process with a range of ready-to-use integrations, allowing you to get up and running quickly. The platform supports various applications and services, ensuring seamless connectivity. Additionally, SMSEagle provides dedicated technical support to assist with any issues, making the integration process not only fast but also smooth and efficient.
Over 60 ready to use integrations
You can choose from one of 60 ready-to-use integrations, making it easy to connect with most popular building-management systems.
Custom
integrations
We provide custom integration services to tailor SMS solutions to your specific business needs.
Full technical
support
Our customers can benefit from dedicated tech support to assist you throughout the integration process, ensuring a smooth experience.
Over 20, ready to use features packed in a single solution
Find out how our solution can help companies from the building automation industry with improving communication and engagement with employees.
SMS Alerts
Immediate notifications about critical building system statuses, such as HVAC failures, security breaches, or fire alarms, ensuring prompt response to issues.
Voice Alerts
Text-to-speech voice messages to building management and maintenance teams for immediate attention to critical issues, such as system malfunctions or security breaches, ensuring prompt action and resolution.
Wake up calls
Wake Up Calls are ring-only phone calls designed to notify maintenace staff about important events, ensuring that key personnel are informed and ready to respond promptly even during a night.
Escalation
Built-in escalation feature manages the escalation process for alerts by sending them to a group group members until one of the users responds in time.
Scheduling
Sends automated reminders and alerts for routine maintenance, system checks, or energy usage reports, helping to ensure timely upkeep and efficiency of building systems.
Modem Failover
Ensures continuous communication by automatically switching to a backup modem if the primary one fails, maintaining reliable messaging capabilities during network outages.
Shift Management
Shift Management streamlines scheduling and communication for staff in the building automation center by directing messages to only on-shift staff.
HA Cluster
Ensures high availability and reliability of systems by using easy to setup master-backup cluster of 2 devices that increase fault-less configuration.
DI/DO
Allows monitoring and control of physical devices and sensors in the building automation system through SMS, enabling actions like remotely resetting systems or receiving alerts from sensors directly to mobile devices.
Email to SMS
Allows conversion of emails into SMS messages, ensuring that critical updates and alerts reach maintenance staff or security personnel who might not be checking email constantly.
Examples of Use Cases for Building Management System (BMS)
Discover real-life scenarios for reliable and secure SMS deployment in building automation environments using SMSEagle Hardware SMS Gateway. SMSEagle devices offer easy & secure SMS integration with popular BMS/BCS systems like Niagara4, Schneider StruxureWare, Schneider Ecostruxure, Sauter moduWeb Unity, VT Scada and others. Learn more on the integration plugins page.
Send SMS alerts from BMS in secure offline (no-Internet) scenario
Send SMS alerts from UPS device on power outages (and other status changes)
Send SMS alerts when the temperature threshold is exceeded
Supporting various types of messages
SMS Messages
MMS Messages
Voice Messages
Email Messages
Signal Messages
The security that matters
Certified globally
Our devices are tested and certified for most of the global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF (for RF-module), carrier certification: Verizon, AT&T*
Wordwide support
SMSEagle is proud to offer worldwide availability, supported by our extensive network of trusted partners. Our global reach ensures that businesses and organizations can rely on SMSEagle’s SMS gateway solutions, no matter where they operate, while benefiting from the expertise and support of our partner network
Warranties
Included in the device price, Standard Warranty & Support service offers 2-Year hardware warranty coverage, access to support resources and software updates during the service period. Get immediate help whenever you need it.
The service offers additional period of coverage with total 3- or 5-Years of hardware warranty, technical support and access to software updates within the service period. Make sure your device is always secure and equipped with the latest features.
This warranty plan is ideal for any customer who wants to minimize the time their system is not operational. The service offers a total of 5-Year Warranty & Support plus advanced replacement service of faulty hardware within 48 business hours.
The customer support you can trust
First reply on average in 24 minutes
Your time matters, so we prioritize quick responses to resolve issues promptly.
Customers rates us 5/5 in Google
With fast service and professional support, we are gaining the trust of new customers every day.
42% tickets resolved after one message
Our knowledgeable and friendly team is equipped with the expertise to solve your problems efficiently.
Case study: SMSEagle helps Johnson Controls deliver 24×7 secure SMS communications for building automation – worldwide
Employing more than 105,000 people in over 2,000 locations spanning six continents, the company’s two business units design, manufacture, install, and service air conditioning, fire, heating, industrial refrigeration, security, ventilation systems, and mechanical equipment for commercial and residential buildings. Johnson Controls also supplies a wide range of intelligent building management systems and digital solutions to make buildings safer, more comfortable, more efficient, and, at the end of the day, more sustainable.
Explore our demo device
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
- 14-days free trial
- Access to over 20 functionalities
