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Reliable Alerting and Monitoring for Factories

SMSEagle provide reliable SMS alerting solutions for instant notifications during critical events. By ensuring that factory managers and maintenance teams are promptly informed, SMSEagle helps minimize downtime, prevent costly disruptions, and maintain smooth production processes. 

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Offline Alerts

Send immediate notifications about equipment malfunctions and system anomalies, minimizing downtime, all without an internet connection.

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Security

SMSEagle is installed on-premise, messages are sent directly to phone numbers, which ensures privacy and security. 

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Uninterrupted workflow

Avoid service downtime thank to modem failover and HA cluster.

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Operational Efficiency

Automates communication processes, such as maintenance scheduling and production updates, improving workflow.

Lunch break integation

SMSEagle simplifies the integration process with a range of ready-to-use integrations, allowing you to get up and running quickly. The platform supports various applications and services, ensuring seamless connectivity. Additionally, SMSEagle provides dedicated technical support to assist with any issues, making the integration process not only fast but also smooth and efficient.

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Over 60 ready to use integrations

You can choose from one of 60 ready-to-use integrations, making it easy to connect with popular applications and services.

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Custom
integrations

We provide custom integration services to tailor SMS solutions to your specific business needs.

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Full technical
support

Our customers can benefit from dedicated tech support to assist you throughout the integration process, ensuring a smooth experience.

Over 20, ready to use features packed in a single solution

Find out how our solution can help factories with enhancing communication and engagement with employees and customers.

SMS Alerts

Immediate notifications from MES/SCADA or other monitoring systems directly to maintenance staff cellphone or smartwatch ensuring prompt response to issues.

Voice alerts

Text-to-speech voice messages to maintenance teams for immediate attention to critical issues, such as critical system malfunctions, ensuring prompt action and resolution.

Wake-up calls

Wake Up Calls are ring-only phone calls  designed to notify maintenace staff about important events, ensuring that key personnel are informed and ready to respond promptly even during a night.

DI/DO

Monitors and controls physical devices and sensors within the factory through SMS, allowing for remote equipment control and timely alerts from machinery sensors.

Failover (HA Cluster)

Ensure continuous operation and security by switching to a backup modem if the primary fails.

Modem Failover

Ensures continuous communication by automatically switching to a backup modem if the primary modem fails, maintaining reliable communication and alert systems.

Temperature sensor

Temperature Alerts notify of critical temperature changes in the factory environment.

Escalation

Manages the escalation process for alerts by sending them to higher management or additional factory teams if unresolved, ensuring critical issues are promptly addressed.

Shift management

Shift Management optimizes staff scheduling and communication in factories.

Examples of Use Cases for Factories

Discover the power of SMSEagle’s SMS gateway solution for factories. Streamline operations, monitor equipment, and enable real-time alerts. Explore use cases for enhancing productivity and efficiency in manufacturing. Click to expand.

Send SMS alerts to engineer on duty when automatic production line failure occurs via MES/SCADA system

Supporting various types of messages

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SMS Messages

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MMS Messages

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Voice Messages

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Email Messages

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Signal Messages

The security that matters

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Certified globally

Our devices are tested and certified for most of the global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF (for RF-module), carrier certification: Verizon, AT&T*

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Wordwide support

SMSEagle offer worldwide availability, supported by our extensive network of trusted partners. Our global reach ensures that businesses and organizations can rely on SMSEagle’s SMS gateway solutions, no matter where they operate, while benefiting from the expertise and support of our partner network

Warranties

SMSEagle-Standard Warranty & Support 2yr

Included in the device price, Standard Warranty & Support service offers 2-Year hardware warranty coverage, access to support resources and software updates during the service period. Get immediate help whenever you need it.

SMSEagle-Extended Warranty & Support 3-5yr

The service offers additional period of coverage with total 3- or 5-Years of hardware warranty, technical support and access to software updates within the service period. Make sure your device is always secure and equipped with the latest features.

SMSEagle-Extended Warranty & Support PLUS 5yr plus@3x

This warranty plan is ideal for any customer who wants to minimize the time their system is not operational. The service offers a total of 5-Year Warranty & Support plus advanced replacement service of faulty hardware within 48 business hours.

The customer support you can trust

First reply on average in 24 minutes

Your time matters, so we prioritize quick responses to resolve issues promptly.

Customers rates us 5/5 in Google

With fast service and professional support, we are gaining the trust of new customers every day.

42% tickets resolved after one message

Our knowledgeable and friendly team is equipped with the expertise to solve your problems efficiently.

Case study: Effective Alerting in Manufacturing Companies – ASK Poland story

The Polish branch – ASK Poland, based in Bielsko-Biala, specializes in the production of audio equipment and accessories for the automotive industry. Its offerings include speakers, audio systems, amplifiers and antennas, among others.

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Explore our demo device

SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates. 

After registering to a demo you get a remote access to our physical device NXS-9750. 

  • 14-days free trial
  • Access to over 20 functionalities