Enhancing Cybersecurity Solutions and Communication Efficiency
IT AWACS SOLUTION specializes in IT services. The services have a focus on cyber security. Their offerings include:
- Comprehensive IT Infrastructure Management and Supervision, including tailored outsourcing and virtualization advice.
- Cyber Security Solutions encompassing audits, consulting, backup procedures, disaster recovery, and deployment of security tools.
- End-to-end IT Solutions, covering hardware and software delivery, networking, setup, maintenance, SLA agreements, and training services.
IT AWACS SOLUTION s.r.o.
Company Information:
- Company Name: IT AWACS SOLUTION s.r.o.
- Location of Headquarters: Prague, Czech Republic
- Years of Establishment: Founded in 2014
- Size: Revenue of 1.16 million EUR (last fiscal period); 12 employees
- Number of Customers: Over 500
As a DELL Gold Partner, distributor of SMSEagle for Czech and Slovak Republic, and certified partner for products like PRTG Network Monitor, they ensure the highest quality cybersecurity & monitoring solutions for their clients.
For more information, visit our website at www.itawacs.cz.
Partnership Information: IT AWACS SOLUTION s.r.o. and SMSEagle
Partner Name: Jiří Birgus
Position: Executive and Technical Director
Company: IT AWACS SOLUTION s.r.o.
In a strategic collaboration, IT AWACS SOLUTION s.r.o. has joined forces with SMSEagle to deliver cutting-edge SMS-based communication solutions. This partnership aims to increase cyber security measures and improve the communication processes for their clients. Jiří Birgus, serving as the Executive and Technical Director of IT AWACS SOLUTION, sheds light on the partnership forged through their alliance with SMSEagle.
Reason for Seeking SMS-Based Communication Solutions:
In pursuit of efficient communication, IT AWACS SOLUTION sought out SMS-based solutions. Their reasoning came from the universal use of mobile phones, which allowed for swift responses to critical notifications. The company needed an early-warning system capable of receiving crucial alerts from monitoring systems, facilitating prompt actions in the event of equipment malfunctions and data issues.
Reasons for Partnering with SMSEagle: After implementing SMSEagle gateways internally and experiencing satisfaction with their performance, IT AWACS SOLUTION sought to offer them as part of their solutions to clients.
Client Problems Solved by SMSEagle: SMSEagle addresses various client needs, including sending and receiving alerts from monitoring systems, alarms from security control centers, notifications from information systems, and more.
5/5
Rating of
SMSEagle Support
As the example of the great help I can mention the instruction how to edit the configurations (source) files and modify the number in setup to get higher priority to MFA via e-mail to SMS than outputs from monitoring system. And the technician did not forget to note, that after sw update in the future it will be necessary to change it again.
Another our client hade a problem with voice modem function through API. The advice from support department was again to check specific file and change the value of a variable. After that the error messages stopped and voice modem worked as it should. They knew exactly how to proceed.
Another customer needs to change the Call Forwards through the API. There were problems with SSH connection, but during direct connection with customer they managed this and the problem was solved.
5/5
Rating of
Ordering process
The orders get processed and shipped rapidly, without any delays, the process is perfectly handled. As a pleasant bonus, we also rate the monitoring of the end of the warranty support and the reminder, which is very pleasant to practice.
5/5
Rating of
SMSEagle Products
SMSEagle is an excellent product that simplifies communication via SMS. Its main advantages include speed and reliability in sending messages. Thanks to its wide API interface, it can be easily integrated with various systems and applications, which simplifies process automation. The ability to operate in High Availability mode ensures uninterrupted service availability, which is critical for enterprise environments. Intuitive setup and management save time and reduces training costs. Overall, SMSEagle is a reliable and effective SMS communication tool that increases productivity and business efficiency.
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Project implementation
IT AWACS SOLUTION serves over 500 clients across various sectors and offers a wide range of services tailored to meet each client’s needs. IT AWACS SOLUTION has many clients from diverse backgrounds. The company has done many projects to solve their specific challenges. However, for illustrative purposes, we will highlight one such implementation.
Challenges
The client, an engineering company, faced the challenge of implementing a robust two-factor authentication system for access to their premises. They needed a solution that could cater to employees and third-party workers, including those who did not have smartphones or were unwilling to install additional applications for access. Additionally, the client sought a centralized notification system to receive alerts from various internal systems, including information and security systems, IT monitoring, and production processes.
Addressing Challenges
SMSEagle offered fast, reliable, and trouble-free delivery of SMS messages to mobile phones of any technology, operating system, and connection provider. Its capability to send a large number of SMS messages in a short period of time, along with multiple functionalities within one communication gateway, perfectly aligned with the client’s requirements.
Implementation Process
IT AWACS SOLUTION recommended SMSEagle to the client as a solution for two-factor authentication and centralized notifications. They presented the device’s functionalities, highlighted its advantages, and assisted with the setup process. The implementation of SMSEagle was completed at the end of 2022, integrating seamlessly into the client’s infrastructure.
Outcomes
The primary goal of the project was achieved successfully. The client now efficiently sends access passwords to employees and receives alerts and notifications from internal systems using a single device. SMSEagle provided a comprehensive solution that met the client’s authentication and notification needs effectively.
End User Reception
The solution utilizing the GSM network proved to be simple and fast, with the transmission of information occurring promptly. SMSEagle’s compatibility across platforms and lack of technology limitations made it an accessible solution for the client. Its intuitive setup and user-friendly interface contributed to a positive reception by end users and the client expressed high satisfaction with SMSEagle, considering it an affordable and reliable solution for their authentication and notification requirements.
Through the implementation of SMSEagle, IT AWACS SOLUTION successfully addressed the client’s challenges, delivering a seamless and efficient solution that enhanced security and communication within the engineering company’s operations.
Conclusion
In summary, IT AWACS SOLUTION s.r.o. has exemplified a steadfast commitment to fortifying cybersecurity solutions and optimizing communication efficiency for its diverse clientele. Through strategic alliances with industry leaders like SMSEagle, the company has enriched its portfolio to offer cutting-edge SMS-based communication solutions. Leveraging SMSEagle’s expertise, IT AWACS SOLUTION has successfully implemented multi-factor authentication systems, ensuring secure access controls to safeguard against potential security threats and data breaches. By seamlessly integrating SMS messages, the company has established swift and reliable communication channels, bolstering efforts to protect sensitive data and mitigate risks of unauthorized access. This collaborative approach underscores IT AWACS SOLUTION’s dedication to enhancing security measures and operational resilience for its clients in an ever-evolving digital landscape.
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