Discover real-world examples of how our SMS solutions enhance customer engagement, automate notifications, provide proactive support, and streamline communication workflows.
Affordable SMS Communication for Customer Service
SMSEagle offers affordable SMS communication solutions that enable businesses to connect with their customers within marketing communication. By leveraging SMSEagle’s cost-effective messaging platform, customer service teams can enhance responsiveness, improve customer satisfaction, and build stronger relationships without breaking the bank.
Calculate how fast SMSEagle will pay-off?
How to use our calculator:
- Move a slider to pick how many SMS messages do you send per month
- Input a price of one SMS sent, using your current gateway provider.
- Results: See how much do you pay for your SMS service monthly, and how fast buying SMSEagle Hardware SMS Gateway will pay-off.
Timely Notifications
Keeps customers informed about order status, delivery updates, and service changes.
Promotional Campaigns
Sends bulk SMS messages for marketing promotions, special offers, and new product announcements.
Feedback Collection
Gathers customer feedback through surveys and follow-up messages, enhancing service quality.
Personalized Communication
Provides a direct and personalized channel for customer support interactions, improving customer satisfaction.
Lunch break integation
SMSEagle simplifies the integration process with a range of ready-to-use integrations, allowing you to get up and running quickly. The platform supports various applications and services, ensuring seamless connectivity. Additionally, SMSEagle provides dedicated technical support to assist with any issues, making the integration process not only fast but also smooth and efficient.
Over 60 ready to use integrations
You can choose from one of 60 ready-to-use integrations, making it easy to connect with popular applications and services.
Custom
integrations
We provide custom integration services to tailor SMS solutions to your specific business needs.
Full technical
support
Our customers can benefit from dedicated tech support to assist you throughout the integration process, ensuring a smooth experience.
Over 20, ready to use features packed in a single solution
Find out how our solution can help Customer Service departments with enhancing communication and engagement with customers.
Autoreply
Provides instant automated responses to common customer queries, improving response times and customer satisfaction.
Scheduling
Automates the sending of reminders, follow-ups, and notifications at specific times, ensuring timely communication with customers.
Subscriptions
Facilitates direct interaction between company and customers, allowing for feedback, queries, and service requests.
Multi-Language
Web-GUI in multiple languages allows for easier access in different parts of the world.
Examples of Use Cases for Customer Service
Send SMS in a secure manner from an E-commerce system/CRM via API
Send SMS via SMSEagle Web-GUI
Supporting various types of messages
SMS Messages
MMS Messages
Voice Messages
Email Messages
Signal Messages
The security that matters
Certified globally
Our devices are tested and certified for most of the global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF (for RF-module), carrier certification: Verizon, AT&T*
Wordwide support
SMSEagle offers worldwide availability, supported by our extensive network of trusted partners. Our global reach ensures that businesses and organizations can rely on SMSEagle’s SMS gateway solutions, no matter where they operate, while benefiting from the expertise and support of our partner network
Warranties
Included in the device price, Standard Warranty & Support service offers 2-Year hardware warranty coverage, access to support resources and software updates during the service period. Get immediate help whenever you need it.
The service offers additional period of coverage with total 3- or 5-Years of hardware warranty, technical support and access to software updates within the service period. Make sure your device is always secure and equipped with the latest features.
This warranty plan is ideal for any customer who wants to minimize the time their system is not operational. The service offers a total of 5-Year Warranty & Support plus advanced replacement service of faulty hardware within 48 business hours.
The customer support you can trust
First reply on average in 24 minutes
Your time matters, so we prioritize quick responses to resolve issues promptly.
Customers rates us 5/5 in Google
With fast service and professional support, we are gaining the trust of new customers every day.
42% tickets resolved after one message
Our knowledgeable and friendly team is equipped with the expertise to solve your problems efficiently.
Belcorp Leverages SMSEagle to Enhance Communication with Consultants and Customers
Belcorp is a multinational leader in cruelty-free beauty and personal care products marketed under the Cyzone, Esika, and L´Bel brands. As one of the largest direct-selling companies in the region, it’s essential for our business to maintain regular contact with our more than 800,000 independent beauty consultants, giving them the support they need. Two-way SMS communication helps them to receive feedback from our consultants and clients to better understand customer’s behavior and the impact of our campaigns.
Explore our demo device
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
- 14-days free trial
- Access to over 20 functionalities
