Reliable SMS alerts for IT departments
SMSEagle supports IT admins by automatically sending SMS updates about serious problems, system failures, OTP tokens or other important messages.
Works offline
Ensures timely notifications about system performance, server statuses, and network issues without relying on internet connectivity. Critical messages are delivered even in offline/isolated environments.
Security
The device is installed on-premise, ensuring complete control over data flow and confidentiality. Messages sent from the SMS Eagle device remain secure, and align with your internal cybersecurity policies.
Regular updates
SMSEagle software is in the process of continual improvement. We release 3-4 updates/year, including bug fixes and new features. Our devices run on Linux OS with selected long-term support distro.
Automation
Automate alerting processes, reducing manual intervention and keeping your response time high.
Lunch break integation
SMSEagle simplifies the integration process with a range of ready-to-use integrations, allowing you to get up and running quickly. The platform supports various systems, ensuring seamless connectivity. Additionally, SMSEagle provides dedicated technical support to assist with any issues, making the integration process not only fast but also smooth and efficient.
Over 60 ready to use integrations
You can choose from one of 60 ready-to-use integrations, making it easy to connect with popular applications and services.
Custom
integrations
We provide custom integration services to tailor SMS solutions to your specific business needs.
Full technical
support
Our customers can benefit from dedicated tech support to assist you throughout the integration process, ensuring a smooth experience.
Over 20, ready to use features packed in a single solution
Find out how our solution can help companies from the IT industry with enhancing communication and engagement with employees and customers.
SMS Alerts and Notifications
Immediate notifications for system alerts, downtime notifications, or security breaches via SMS/MMS.
Voice Alerts
Text-to-Speech Voice Alerts are used to send automated voice messages to IT personnel for immediate attention to critical issues, ensuring swift action on system alerts or security breaches.
Wake up calls
Wake Up Calls are ring-only phone calls designed to notify IT staff about important events, ensuring that key personnel are informed and ready to respond promptly even during a night.
Escalation
Built-in escalation feature manages the escalation process for alerts by sending them to a group group members until one of the users responds in time.
Modem Failover
Ensure continuous operation and security by switching to a backup modem if the primary modem fails.
Failover (HA cluster)
Cluster in which a master and a backup device monitor services and a back up takes over when needed.
Security (MFA)
Enhances security level by using multi-factor authentication (MFA) to control access, and send one-time-passwords.
API
Facilitates integration of external IT systems providing standarised interface for easy connection.
Device monitoring
Use built-in SNMP agent to get information about SMSEagle system status, cellular signal strength, outgoing queue length, sending error count.
Temperature
Temperature Alerts provide notifications when temperature thresholds are exceeded, helping prevent overheating and potential hardware failure.
Examples of Use Cases for IT Professionals
Discover real-life scenarios for reliable and secure SMS deployment in professional IT environments using SMSEagle Hardware SMS Gateway. Examples below include both on-prem and cloud scenarios. Click to expand.
Send SMS alerts from Network Monitoring System in secure offline (no-Internet) scenario
Send SMS OTP codes (One-Time-Password) from Authentication Systems without Internet
Send SMS from cloud application securely using Email to SMS Poller
Send SMS alerts from UPS device on power outages (and other status changes)
Send SMS alerts when the temperature threshold is exceeded
Supporting various types of messages
SMS Messages
MMS Messages
Voice Messages
Email Messages
Signal Messages
The security that matters
Certified globally
Our devices are tested and certified for most of the global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF (for RF-module), carrier certification: Verizon, AT&T*
Wordwide support
SMSEagle offer worldwide availability, supported by our extensive network of trusted partners. Our global reach ensures that businesses and organizations can rely on SMSEagle’s SMS gateway solutions, no matter where they operate, while benefiting from the expertise and support of our partner network
Warranties
Included in the device price, Standard Warranty & Support service offers 2-Year hardware warranty coverage, access to support resources and software updates during the service period. Get immediate help whenever you need it.
The service offers additional period of coverage with total 3- or 5-Years of hardware warranty, technical support and access to software updates within the service period. Make sure your device is always secure and equipped with the latest features.
This warranty plan is ideal for any customer who wants to minimize the time their system is not operational. The service offers a total of 5-Year Warranty & Support plus advanced replacement service of faulty hardware within 48 business hours.
The customer support you can trust
First reply on average in 24 minutes
Your time matters, so we prioritize quick responses to resolve issues promptly.
Customers rates us 5/5 in Google
With fast service and professional support, we are gaining the trust of new customers every day.
42% tickets resolved after one message
Our knowledgeable and friendly team is equipped with the expertise to solve your problems efficiently.
Case study: Deploy SMSEagle for Secure, Redundant SMS Alerts at Scott Data Center
Founded in 2006 and located in Omaha, Nebraska, Scott Data Center is recognized as a national leader in data security and storage. Covering more than 110,000 square feet, Scott Data Center combines state-of-the-art facilities, hyperscale capacity, transparent client access, and a relaxed, personalized approach to deliver unmatched services for companies of all sizes.
Explore our demo device
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
- 14-days free trial
- Access to over 20 functionalities
