How to lower SMS costs

How to lower SMS costs

Choosing the right SMS messaging platform isn’t just about what’s convenient; it’s about your budget too. This article breaks down why going for hardware SMS gateways is a wise financial move compared to the online choices as well as a few good practices. We’ll discuss cost reduction strategies of SMS campaigns, adding an extra layer of security, enjoying useful features without extra costs, and staying connected even when the internet doesn’t work. Each point aims to highlight how picking hardware SMS gateways isn’t just good for messaging; it’s also a way to keep a good chunk of money in your business pocket for the long haul.

Table of Contents

Hardware vs. Online SMS Costs

Online SMS gateway services often slap you with per SMS cost. While these might not seem like much at first, they can pile up over time, taking bites out of your budget. On the flip side, hardware SMS gateways offer a one-time investment option.

Transparency in pricing is key to making business decisions. For example, an SMSEagle hardware SMS gateway costs around $1,000 for device plus a SIM card which may cost approximately $35/month (with unlimited SMS provider plan).

AT&T

Verizon

O2

This translates to significant savings compared to online gateway SMS rates, for example $198 (Twilio U.S.) per 25,000 SMS. This can cause much higher costs for large volumes of text messages sent.

Once you’ve got the hardware, you can use it without dealing with ongoing per SMS message expenses, leading to significant long-term cost savings.

logo poziom_white

Online calculator

Send mass SMS campaigns 3x cheaper
than online SMS gateways

SMSEagle hardware SMS gateway can be 3x cheaper compared to online SMS gateways. One-time payment grants you access to all features, there are no subscription fees and hidden costs. 

  • No subsribtion fees
  • No additional costs
  • Access to all functionalities within purchase ( no upselling ) 

Reduce your SMS Costs by Understanding Message Segments

When sending a text message, your charges are determined by the number of segments used to send messages. For standard encoding SMS, this limit is 160 characters. The catch? Exceeding this character limit by even one character doubles your segments and, consequently, doubles your costs. (Not to mention doubling your sending time!) While there’s nothing wrong with intentionally sending multi-segment messages—in fact, it’s often a smart move—ensure you’re doing so intentionally and not inadvertently inflating costs with unnecessarily lengthy messages.

Opt for SMS over MMS (in Certain Situations)

SMS, or Short Message Service, and MMS, or Multimedia Messaging Service, serve distinct purposes. While MMS allows for sending pictures and multimedia and other characters and content, it comes at a significantly higher cost compared to SMS.

Imagine a scenario where a small business routinely sends appointment reminders or transaction notifications to the phone numbers of its customers. Despite these messages being short and containing no multimedia content, the business was unknowingly sending them as MMS, incurring higher costs. By recognizing this inefficiency and switching to SMS for such messages, the business can now save a significant amount—potentially up to 60% or more—on messaging expenses. This simple adjustment not only reduces costs but also optimizes the use of resources across marketing channels, demonstrating the importance of choosing the right messaging format based on the content being sent.

Opt for MMS over SMS (in Certain Situations)

Believe it or not, in certain scenarios, sending MMS can be more cost-effective than to receive messages using SMS. Besides allowing media attachments, MMS permits sending up to 1600 characters of text—a lesser-known advantage. For instance, sending 1600 characters of text via SMS would cost 10 credits, while sending message broadcasts MMS incurs only 3 credits for the same message length.

Consider a scenario where you need to send a lengthy text message containing important information to your customers. If you opt for SMS to write messages, sending 1600 characters would cost you 10 credits. However, by leveraging the capabilities of MMS, you can convey the same message broadcasts at a significantly lower cost of just 3 credits. This means you can save up to 70% on messaging expenses simply by choosing MMS over SMS for longer texts, making it a cost-effective solution for certain communication needs.

Features Without Extra Costs

When it comes to saving money, Hardware SMS Gateways outshine Online SMS Services by offering more features and automations. Because hardware SMS gateways are all about your business, you can customize them without tacking on extra costs to meet your specific needs. Online SMS Services might ask for more money for fancy features, but with hardware gateways, you get a budget-friendly option. This cost advantage lets businesses upgrade their workflows and set up custom automations without budget worries.

Enhanced Data Privacy for SMS Messages

Security is a big worry for businesses, especially when it comes to handling sensitive info. Hardware SMS gateways step up the game by keeping your data safe within your premises. This means less risk of data breaches and unauthorized access, giving peace of mind to businesses that put a high value on protecting confidential information. Financial losses from cyberattacks can be significant. For example, according to an IBM Security report, the average cost of a data breach was $4.24 million in 2021. In addition to financial losses, cyberattacks can also lead to serious reputational damage, which may be difficult to recover from.

Independence from Internet Connectivity

Hardware SMS gateways don’t depend on the internet, making sure your messages get delivered even during network outages. This independence is a big deal for businesses that can’t afford to rely on things beyond their control.

For instance, in healthcare facilities, hardware gateways ensure timely communication, vital for patient care, even during internet outages, preventing missed appointments or delayed emergency notifications.

Similarly, in retail, hardware gateways maintain communication channels between stores and headquarters during internet downtime, averting inventory management issues or delays in sales updates.

Educational institutions also benefit, as hardware gateways enable uninterrupted dissemination of announcements and academic updates, crucial for student and staff communication, even when online learning platforms become inaccessible.

By providing reliable communication independent of internet connectivity, hardware SMS gateways save businesses from potential losses due to failed SMS delivery. Alternatively, they might need to deploy temporary mobile hotspot solutions or rent satellite phones for remote communication, both of which come with rental fees and usage charges. Additionally, businesses might need to hire temporary staff to manually deliver messages or use courier services for document transfers, further adding to operational costs during internet downtime.

Conclusion

The substantial cost-saving benefits of hardware SMS gateways in SMS marketing are evident. By selecting hardware SMS gateways, companies can significantly lower their SMS spend by reducing the cost of sending SMS by up to three times. This choice represents not just a one-time investment in SMS marketing efficiency to save money but also a strategic approach to managing SMS spend. It enables businesses to leverage the advantages of sending bulk messages and text messages at a reduced cost. In essence, hardware SMS gateways present a smart solution for sending messages, offering long-term financial benefits and making them a cost-effective choice for SMS marketing campaigns.

logo poziom_white

Explore SMSEagle demo device

SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.

  • 14-days free trial
  • Access to physical device
  • No credit card required
  • Access to over 20 functionalities

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Read More »

Why VoIP Alone Isn’t Enough: The Power of Combining VoIP with SMS

Combining VoIP with SMS provides businesses with a more comprehensive communication strategy that addresses VoIP’s limitations. Hosted VoIP solutions offer significant cost benefits and advanced capabilities, making them an ideal choice for modern organizations. By automating routine tasks through SMS and using VoIP phones for personalized interactions, companies can improve efficiency, reduce costs, and deliver a better customer experience. A reputable VoIP service provider is crucial for ensuring reliability and data protection.

Read More »

SMSEagle at ITSM Summit 2024

The ITSM Summit 2024 in Frankfurt on September 18th gathered IT professionals and leaders to discuss IT service management innovations. Organized by Sector Nord AG, the event focused on enhancing IT workflows. SMSEagle, along with sponsors like Knürr, Barco, and i-doit, supported the summit. SMSEagle CEO, Radosław Janowski, delivered a key presentation, sharing insights on improving IT alerting processes.

Read More »

SMSEagle vs online gateway providers (Plivo, TextMagic, ClickSend, MessageBird, Twilio)

SMSEagle vs online gateway providers (Plivo, TextMagic, ClickSend, MessageBird, Twilio)

When considering SMS communication strategies, businesses must evaluate the benefits and limitations of hardware SMS gateways like SMSEagle versus online SMS gateway providers. This comparison is crucial for making informed decisions based on security, functionality, and cost-effectiveness. This article delves into these aspects, offering a comprehensive analysis to guide businesses in choosing the right solution for their SMS communication needs.

Table of Contents

SMSEagle a preferred choice for those prioritizing secure communication.

When evaluating communication solutions, one of the most critical aspects to consider is security. This is especially true in today’s digital landscape where data breaches and cyber threats are increasingly common. The security features of a communication tool not only ensure the protection of sensitive information but also instill trust among users and clients. In this context, examining the robust security measures provided by hardware SMS gateways, such as SMSEagle, becomes essential. These solutions offer unique advantages in securing data and communication channels, differentiating them significantly from their online competition. Let’s delve into the specific security features that make hardware SMS gateways a preferred choice for those prioritizing secure communication.

Hardware-Based Solution

This approach minimizes the risk of external cyber threats that are more common in software-based or cloud solutions. The hardware-based system ensures that all data processing and storage are contained within a physical device, providing a controlled and secure environment.

Built-In Cellular Modem

This feature allows direct communication with cellular networks for sending and receiving SMS messages, bypassing the internet. This reduces the risk of internet-based vulnerabilities and ensures reliable communication, even in areas with limited internet connectivity.

Full Data Privacy

The internal processing and storage of data in SMSEagle provide a high level of data privacy. This setup limits exposure to external networks and cloud systems, where data might be more susceptible to unauthorized access or breaches.

HTTPS Support

HTTPS (Hypertext Transfer Protocol Secure) is a protocol used for secure communication over a computer network. SMSEagle’s support for HTTPS ensures that any data transmitted to and from the device is encrypted, safeguarding against interception or tampering.

Modem Failover Mechanism

HTTPS (Hypertext Transfer Protocol Secure) is a protocol used for secureThis feature enhances the reliability and uninterrupted operation of the SMSEagle device. In devices with multiple modems, if one modem encounters issues or fails, the device automatically switches to another operational modem. This ensures continuous SMS communication capabilities, which is vital for critical applications and scenarios where consistent communication is essential. This failover mechanism not only provides redundancy but also contributes to the overall security and reliability of the system, ensuring that communication lines remain open even in the face of hardware malfunctions. communication over a computer network. SMSEagle’s support for HTTPS ensures that any data transmitted to and from the device is encrypted, safeguarding against interception or tampering.

Cheaper mass SMS campaigns: SMSEagle

In comparing the cost-effectiveness of hardware SMS gateways like SMSEagle to online SMS gateway providers, the key factor is the volume of SMS sent. SMSEagle, with a one-time cost of 989 EUR, becomes more economical as the volume of SMS increases. 

For instance, at 10,000 SMS sent per month, SMSEagle becomes cost-effective compared to: 

  • Plivo in around 2 months,
  • Text Magic: €0.045 per SMS, Monthly Cost = €450, Months to break even with SMSEagle ≈ 2.2 months
  • ClickSend: €0.0081 per SMS, Monthly Cost = €81, Months to break even with SMSEagle ≈ 12.2 months
  • MessageBird: $0.0071 per SMS, Monthly Cost = $71, Months to break even with SMSEagle ≈ 14 months
  • Twilio: €0.0075 per SMS, Monthly Cost = €75, Months to break even with SMSEagle ≈ 13.2 months
logo poziom_white

Online calculator

Send mass SMS campaigns 3x cheaper
than online SMS gateways

SMSEagle hardware SMS gateway can be 3x cheaper compared to online SMS gateways. One-time payment grants you access to all features, there are no subscription fees and hidden costs. 

  • No subsribtion fees
  • No additional costs
  • Access to all functionalities within purchase ( no upselling ) 

Common Features Between SMSEagle and Online Gateway Providers

When considering the similarities between SMSEagle and online SMS gateway providers, it’s important to recognize the shared functionalities that both types of services offer. From mass SMS capabilities to diverse message types and integration options, both SMSEagle and online gateways cater to the essential needs of modern messaging, providing flexibility and efficiency in reaching audiences.

  • Sending & Receiving SMS: Both SMSEagle and online SMS gateways efficiently manage SMS communications, including sending and receiving messages.

  • Mass SMS: SMSEagle supports sending SMS messages to large groups of recipients efficiently, making it suitable for bulk messaging needs. Still please remember that SMSEagle send out speed is limited to a maximum of 240 SMS/minute, but in case of high volume of SMS sent per month hardware SMS gateway can be a much more cost-effective choice.  

  • Call Reminders: While primarily focused on SMS, SMSEagle’s capabilities can be extended to include sending call reminders.

  • Recurring Appointments: SMSEagle can handle the scheduling and reminder of recurring appointments, ensuring timely notifications.

  • Reminders: The platform can send out SMS reminders for various purposes, including appointments, deadlines, or important events.

  • Text to Speech: SMSEagle offers a text-to-speech feature, allowing text messages to be converted into voice calls.

  • Support of Different Message Types: SMSEagle supports various SMS types, similar to online gateways, such as normal SMS, multipart SMS, flash SMS, MMS, binary SMS, USSD-code, and WAP Push links.

  • Unicode Support: Like online gateways, SMSEagle supports national and special characters, ensuring global communication effectiveness.

  • Group Messaging: SMSEagle can send SMS to single users or groups, a feature commonly found in online gateways.

  • SMS Scheduling: This allows sending SMS at specified dates and times, matching the functionality of online gateways.

  • Message Templates: SMSEagle provides message templates for ease of use, which is a standard feature in online gateways.

  • Phonebook: Both SMSEagle and online gateways have phonebook functionalities to manage contacts.

  • Integration Capabilities: SMSEagle offers integration capabilities, such as LDAP integration and HTTP/HTTPS API, to work with external applications, similar to online gateways.

  • Email to SMS and SMS to Email Forwarding: This feature is commonly found in both hardware and online gateways, facilitating communication between email and SMS.

Areas Where SMSEagle Differs

In the case of SMSEagle, distinguishing it from its competitors involves understanding the specific features and functionalities it offers, or in some instances, does not. This examination is not just about what a tool does, but also about its strategic omissions, which can be equally telling. As we delve into the areas where SMSEagle differentiates itself, we gain a clearer picture of its targeted approach and the distinct needs it addresses in the realm of SMS communication solutions.

  • Sender ID change – SMSEagle do not provide sender ID change. All messages will be sent from your phone number. 

  • Audio/Video Conferencing: Unlike some providers, SMSEagle does not offer audio or video conferencing capabilities.

  • CRM Integration: SMSEagle lacks direct integration with Customer Relationship Management (CRM) systems.

  • Social Media Integration: Unlike some providers, SMSEagle does not integrate with social media platforms.

  • Email Marketing: SMSEagle does not have features specifically for email marketing campaigns.

  • Multi-Channel Communication: SMSEagle’s focus is primarily on SMS, and it lacks broader multi-channel communication features.

  • Live Chat and Real-Time Chat: SMSEagle does not offer live chat or real-time chat functionalities.

  • Call Center Management: Unlike some SMS providers, SMSEagle does not provide call center management features.

  • Automated Attendant and IVR/Voice

  • Recognition: SMSEagle does not support interactive voice response or automated attendant functionalities.

logo poziom_white

Online calculator

Send mass SMS campaigns 3x cheaper
than online SMS gateways

SMSEagle hardware SMS gateway can be 3x cheaper compared to online SMS gateways. One-time payment grants you access to all features, there are no subscription fees and hidden costs. 

  • No subsribtion fees
  • No additional costs
  • Access to all functionalities within purchase ( no upselling ) 

Features comparison table

Plivo enterprise platform for SMS APIs, voice APIs, phone number rental, and SIP trunking
File:TextMagic logo.png - WikipediaClickSend SMS 2024 Overview: Pricing, Ratings & Details | TechnologyAdviceAccel - MessageBirdFile:Twilio logo.png - Wikipedia
Messaging Capabilities
SMS MessagingYesYesYesYesYesYes
2-Way MessagingYesYesYesYesYesYes
Mass TextingYesYesYesYesYesYes
SMS MarketingYesYesYesYesYesYes
Audio/Video ConferencingYes----Yes
Chat/MessagingYes-YesYesYesYes
Voice Calls (VOICE add-on)-Yes----
Live Chat---Yes--
MMSYesYes--YesYes
Marketing & Customer Engagement
Scheduling & Reminders-YesYesYesYesYes
Appointment Scheduling-YesYes-Yes-
Call Reminders-YesYes-YesYes
Recurring Appointments-Yes--Yes-
Rescheduling-Yes--Yes-
Campaign Scheduling---Yes-Yes
Polls/VotingYes-----
Newsletter-Style Subscriptions-Yes----
Group Scheduling-YesYes---
Coupons-YesYes--Yes
Email Marketing---Yes--
Social Media Integration---Yes--
MMS-Yes--YesYes
Text to Speech-Yes--YesYes
Reporting/AnalyticsYesYesYesYesYesYes
Automatic Backup to FTP-Yes----
Campaign Analytics--YesYes-Yes
Real Time Reporting-Yes--Yes-
Contact & messaging management
Automated ResponsesYesYesYesYesYesYes
Call RoutingYes-----
Callback URL-Yes----
Email to SMS-Yes----
Email2SMS Poller-Yes----
Message PersonalizationYesYes----
Audience Targeting--Yes---
Contact Database-YesYesYesYes-
Customizable Branding----Yes-
Customizable Fields-----Yes
Blacklist Feature-Yes----
Escalation-Yes---Yes
Integration & Automation
APIYesYesYesYesYesYes
Third Party Integrations-YesYes---
CRM----Yes-
Automated Routing-----Yes
User Interface & Access
Mobile AccessYesYesYesYes-Yes
Multi-LanguageYesYesYes-Yes-
Graphical User Interface-Yes--Yes-
Access Controls/Permissions-Yes--YesYes
Additional Communication Tools
Call MonitoringYes---YesYes
Call RecordingYes---YesYes
Caller IDYes----Yes
Call Routing----YesYes
Billing & Invoicing--Yes---
Collaboration Tools----YesYes
Calendar Management--Yes---
Security & Compliance
Multi-Factor Authentication-Yes---Yes
HTTPS SupportYesYesYesYesYesYes
Works in offline environment-Yes----
Modem failover feature-Yes----
Compliance Management---YesYesYes
Debugging-Yes---Yes
VoIP Connection----Yes-
IVR/Voice Recognition----YesYes
VoIP----YesYes
SNMP Agent-Yes----
Network Monitoring-Yes----
logo poziom_white

Explore SMSEagle demo device

SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.

  • 14-days free trial
  • Access to physical device
  • No credit card required
  • Access to over 20 functionalities

Niagara 4 alerting limitations [SOLVED]

Niagara 4 is one of the leading building management systems, known for its flexibility and scalability. Its operational efficiency makes it a popular choice for large and medium facilities looking for comprehensive and reliable automation solutions.

Read More »

Why VoIP Alone Isn’t Enough: The Power of Combining VoIP with SMS

Combining VoIP with SMS provides businesses with a more comprehensive communication strategy that addresses VoIP’s limitations. Hosted VoIP solutions offer significant cost benefits and advanced capabilities, making them an ideal choice for modern organizations. By automating routine tasks through SMS and using VoIP phones for personalized interactions, companies can improve efficiency, reduce costs, and deliver a better customer experience. A reputable VoIP service provider is crucial for ensuring reliability and data protection.

Read More »

SMSEagle at ITSM Summit 2024

The ITSM Summit 2024 in Frankfurt on September 18th gathered IT professionals and leaders to discuss IT service management innovations. Organized by Sector Nord AG, the event focused on enhancing IT workflows. SMSEagle, along with sponsors like Knürr, Barco, and i-doit, supported the summit. SMSEagle CEO, Radosław Janowski, delivered a key presentation, sharing insights on improving IT alerting processes.

Read More »